Stone Project Support From RFQ to Shipment
Stone Epic coordinates the information, approvals, production checks, packing records and export handoff needed for natural stone, engineered quartz and drawing-led stone orders.
A Clear Information Chain for Every Stone Order
The exact service scope depends on the product and project. The working principle is consistent: define the requirement, record approvals and inspect against the same released information.
RFQ & Scope Clarification
We review the product form, material, quantity, drawings, destination and commercial terms, then identify missing information that could change the quotation or production route.
Output: clarified quotation scope and open-question list.Material & Sample Review
Natural-stone variation, engineered-quartz pattern and finish references are handled according to the order. Current material photos, samples or slab references may be used when applicable.
Output: identified approval reference for the order.Drawing & Technical Review
Dimensions, thickness, edges, cutouts, holes, visible faces, joint relationships, piece marks and artwork are checked before the related production step is released.
Output: agreed drawing or schedule revision.Production Coordination
The approved information is connected to the production scope. Piece, room, elevation, set or crate identification can be organized according to the project.
Output: production reference and identification method.Inspection & Dry Lay
Checks are based on the agreed material, finish, dimensions and machining. Dry lay or fit review can be arranged when adjoining pieces or multi-part sets require it.
Output: agreed inspection records before packing.Packing & Shipment Handoff
Packing is selected for the product, destination and handling plan. Piece marks, crate contents and shipment documents are coordinated for traceability.
Output: packed order and applicable shipment records.What Is Needed at Each Decision Point
Written inputs and approvals reduce the risk of different teams working from different assumptions.
| Stage | Buyer provides | Stone Epic coordinates | Approval or record |
|---|---|---|---|
| Quotation | Product, material, quantity, drawings, destination and requested terms. | Scope review, production-route check and clarification of exclusions or missing details. | Quotation tied to the reviewed requirement. |
| Material | Color direction, sample, design intent and variation expectations. | Available reference, finish and material-review method appropriate to the product. | Named sample, image set, slab or range reference. |
| Technical | Latest drawings, schedules, artwork and performance requirements. | Review of dimensions, machining, visible faces, piece relationships and open points. | Identified revision released for production. |
| Inspection | Agreed acceptance points and any project-specific checklist. | Checks against the approved material and released technical information. | Inspection photos or records as agreed. |
| Shipment | Consignee, destination and required commercial or shipping information. | Packing identification, packing-list coordination and handoff of applicable documents. | Crate or piece references linked to shipment records. |
The Checklist Changes With the Finished Form
A useful service plan focuses on the details that can affect that particular product.
Slabs & Material Programs
Material identity, current batch, color range, surface finish, slab dimensions and photo references may form the approval chain.
Start stone selection →
Countertops & Vanity Tops
Drawings, cutouts, edges, backsplashes, seam relationships, visible faces and room or unit codes need to remain connected.
Explore finished tops →
Cut-to-Size & Architectural Stone
Elevations, finish schedules, anchor or fixing interfaces, piece marks, adjoining relationships and packing zones guide the workflow.
Review project references →
Monuments & Multi-Part Sets
Component drawings, artwork proofs, finish areas, matching, dry-lay scope, set numbers and crate identification require coordinated review.
Explore monuments →
Inspect Against the Approved Requirement
There is no single checklist for every stone order. The control plan should reflect the material, finished form, intended application and released drawing.
Connect the Finished Pieces to the Records
The applicable record set should be agreed for the order. Its purpose is to help the buyer understand what was checked, how the pieces are identified and how the shipment is organized.
If a Discrepancy or Damage Is Found
Report the issue promptly and preserve the evidence needed to identify the affected shipment and evaluate it against the approved order information.
- Record the container, crate, pallet, bundle or piece identification.
- Photograph the external packing before it is removed when damage is visible.
- Show the affected piece, full view, close-up detail and measurable condition.
- State the affected quantity and reference the related drawing or item number.
- Retain relevant packing and documents until the issue has been reviewed.
Send Enough Information for a Useful Review
A complete enquiry helps the technical and commercial teams identify the correct material, processing scope, packing method and questions that still need buyer approval.
Submit an enquiryReview the Relevant Evidence Before Your RFQ
Use the factory, project and technical pages to narrow the discussion to your product and application.
Frequently Asked Questions
What should I send for a stone quotation?
Send the product form, material or color reference, dimensions, quantity, drawings, finishes, destination and requested schedule. For drawing-led work, identify the latest revision and any project-specific acceptance points.
Can Stone Epic work from architectural drawings?
Drawings and schedules can be reviewed for stone scope, but missing dimensions, interfaces, tolerances and revision status must be clarified before production. The order should identify which approved revision controls fabrication.
How is natural-stone color variation handled?
The review method depends on the material and order. A named sample, current slab photos, batch reference or agreed visual range may be used. Small samples cannot represent every feature of a full slab or finished project.
Is dry lay included for every order?
No. Dry lay is most useful when adjoining pieces, vein relationships, multi-part sets or fit relationships need verification. The required scope and record should be agreed before production or inspection.
What inspection records are provided?
The record set depends on the agreed control plan. It may include material, finish, dimension, machining, identification, dry-lay, packing or loading photos. Confirm the required checks and documentation in the order.
How should an arrival issue be reported?
Notify Stone Epic promptly with shipment and piece identification, affected quantity, relevant drawing or item reference, and clear photos of the packing and product condition. Keep relevant packing until the review is complete.
Ready to Review Your Stone Requirement?
Send the drawings, material direction, quantity, destination and schedule. Stone Epic will use them to identify the quotation scope and open technical points.